Warranty

WARRANTY CONDITIONS

All manual rack come with 12 months on-site warranty against defective material and manufacturing defects (From the date of delivery / installation).
All Smart Automated ceiling rack comes with 2 years on-site warranty on body parts (Except Remote Controller) and 5 years warranty on motor. (From the date of delivery / installation).
Automated Winch Rack comes with 2 years on-site warranty (Except Remote Controller).
The warranty does not cover repair or replacement of parts damaged by misuse, accidents, negligence, alteration or modification in any way or repairs done by any repairs done by third party without the prior consent of Beyond Essentials Pte Ltd.
Cost of transportation to be paid by owner after 12/24 months of warranty or any faults caused by misuse.
The original receipt/invoices/delivery note must be produced a proof of delivery/installation date.
This warranty is deemed to be void if the defect is caused by the attack of household pests, fire, lighting, natural disasters, pollution, abnormal voltage or the usage of generator.
No warranty covered for self-installation.
The warranty is valid in Singapore only.

Warranty only valid after registered @ www.oikia.sg and within 7 days from date of installation.

*BEYOND ESSENTIALS PTE LTD RESERVES THE RIGHT TO CHANGE THE TERMS AND CONDITIONS WITH PRIOR NOTICE.

Updated on 17^th May 2023